Privacy Policy

Last Updated: October 14, 2025

1. Introduction

‍Welcome to Bantu Data Services. We are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, protect, and handle your personal information when you visit our website, submit a form to request a quote, or otherwise interact with our services. Our practices are designed to be in compliance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and other relevant privacy laws.

2. What Information We Collect

‍We collect information that is necessary to provide you with our services, primarily in the context of creating a quote for a custom dataset.

• Information You Provide Directly: When you fill out our quote request form, we collect:
  • Contact Information: Your full name and work email address.
  • Quote Request Details: The detailed description of the dataset you require, your intended use case, preferred file formats, and any other project-specific information you provide.
  • Communications: Records and copies of our correspondence if you contact us.
• Information Collected Automatically: As you navigate our website, we may use automatic data collection technologies to collect certain information about your equipment and browsing actions, including:
  • Usage Details: Your IP address, browser type, operating system, and pages visited on our site.
  • Cookies: Small files stored on your device that help our website function and allow us to understand user behaviour.

3. How We Use Your Information

‍We use the information we collect for the following purposes:

• To Provide Our Services: To respond to your quote requests, prepare accurate proposals, and communicate with you about your project.
• For Communication: To send you quotes, updates, administrative information, and invoices related to our services.
• To Improve Our Website: To analyze usage patterns and improve the user experience and functionality of our website.
• For Legal and Security Purposes: To comply with legal obligations, protect against fraudulent or illegal activity, and enforce our terms of service.

4. Information Sharing and Disclosure

‍Bantu Data Services does not sell or rent your personal information to third parties. We will only share your information in the following limited circumstances:

• With Your Consent: We will share information with third parties when we have your explicit consent to do so.
• Service Providers: We may share information with third-party vendors and service providers who perform services on our behalf, such as cloud hosting or email delivery. These providers are contractually obligated to safeguard your data and use it only for the purposes we specify.
• Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect our rights, or defend against legal liability.

5. Data Security

‍We have implemented reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, alteration, and disclosure. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Data Retention

‍We will retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Your Rights

‍Under Canadian privacy law, you have certain rights regarding your personal information. These include the right to:

• Access your personal information.
• Correct any inaccuracies in your information.
• Withdraw consent for our use of your information, subject to legal or contractual restrictions.

To exercise any of these rights, please contact us using the information below.

8. Use of Cookies

‍Our website uses cookies to enhance your experience. Essential cookies are necessary for the site to function, while analytics cookies help us understand traffic and improve our service. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit.

9. Changes to This Privacy Policy

‍We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this policy will indicate the latest revision. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

‍If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Bantu Data Services

francis@bantudata.ca